Solution Providers: Equifax Breach Shows Incident Response Needs To Include The ‘Nontechnical’ As Well
When it comes to incident response, it isn’t all about forensics and technology. Solution providers said the Equifax mega breach this week highlighted that fact, saying public criticisms of the company’s failure to have adequate public relations and breach notification procedures in place show the need for the “nontechnical’ in an incident response plan.
Jeremy Samide, CEO of North Olmsted, Ohio-based Stealthcare, which offers incident response services as part of its security solution provider practice, said thorough incident response needs to include steps beyond forensics, including legal, regulatory and compliance, executive notifications, breach notification to customers, and more.
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